After the Tuesday Tip on Mechanical Warranties there was much discussion amongst customers in our store sharing experiences both good and bad on mechanical warranties. The customers who had suffered a bad experience or an experience had all purchased the incorrect product or had expectations of what the product can do. Warranties are an insurance product so today I thought I would chat about Motorcycle Insurance as I have witnessed and heard so many horror stories.

Firstly, and as a golden rule, ensure that the broker/Insurer that is insuring your motorcycle is a ‘Motorcycle Specific/Knowledgeable’ Insurance Broker. Don’t be tempted to accept the cheapest cover when it stands to reason that you get what you pay for. I always know when a customer has chosen a broker, through no fault of their own, that actually specialises in another insurance field when the assessor/agent calls me and says “A Honda CBR1000, what vehicle is that? I can’t find it in the book…….” That’s normally when the drama begins. The assessor in this situation does not understand motorcycles and through no fault of his own has great difficulty assessing the damage.

Take time to read the policy wording including the terms and conditions and especially the excesses applicable, this is very important and a tactic some insurers use to offer low quotes. I am never put off by acceptable excesses as I understand that the insurer needs to protect their book/business and I make sure that any excesses applied are in line with my living conditions and riding style and if the value of my motorcycle is correctly insured. A few tips or ‘Did You Knows’ are as follows:

  1. Some repairers may insist on painting or refurbishing damaged parts, make sure you are comfortable with this or discuss with your broker/insurer.
  2. Always ensure that the description of your motorcycle is 100% accurate. As an example, a 2018 BMW R1200GS Adventure must be described as that exactly and not simply 2018 BMW R1200GS. This will make a big difference when you claim
  3. Ensure that the year of manufacture/specification and year of registration is noted.
  4. Ensure that all your extras including your riding kit is noted as this is normally covered.
  5. If there is a total loss situation, is there enough cover in place after excesses to replace the motorcycle?
  6. Consider that if there was a total loss situation and the motorcycle is financed you may require additional insurance to cover your settlement.
  7. Very importantly, your motorcycle must be insured for the correct value. As an example, you purchase/finance a motorcycle for R100 000.00, the trade value is R70 000.00 and retail is R80 000.00. In a total loss situation, the insurer will pay approximately R75 000.00. If you are paying over ‘book value’ for your motorcycle it is important that your insurer is made aware and agrees to cover you on the purchase price and not ‘book value’ or you will be left out of pocket.

As mentioned previously, ‘book values’ are not as accurate as they should be (in my opinion) so make sure you are covered!

As always, it is important to get proper financial and Insurance advice from an authorised representative. This article is for educational purposes only.

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